Often we buy items on the internet and end up with something that doesn’t quite meet our expectations.
It becomes extremely irritating and frustrating when the companies selling their products and making tall promises do not live up to these promises.
What’s more, they even refuse to rectify their mistake by accepting the product back. Most good companies like the
Nutribullet has a reasonable return policy which either changes the product for another one or better still completely refunds your money within a certain period of time.
Nutribullet is the company that despite their best efforts, have realized they may not be able to satisfy a few among thousands of happy customers.
Sometimes some customers may not be satisfied with what they receive and may want their money back. Hence Nutrinullet has designed a reasonable and fair return policy.
30 day money back guarantee – How to Avail
According to the return policy of this company, if the customers are not satisfied with the product, they can return it within 30 days of delivery.
The complete money will be refunded after deducting the charges for shipping and handling. This is a definitely fair and good return policy and can be relied upon by the customers.
There is a certain procedure which needs to be followed in order to get a refund in return of the product.
Step 1: Call the customer care:
The first step is to call the customer service department of Nutrbullet. It is necessary to have a Return authorization Number to make sure that the refund can be credited to the correct account.
Hence within the first 30 days of receiving the product, you can call the customer service number and you will be provided with a Return Authorization Number by the customer service personnel.
This Authorization number is valid for 7 days.
Step 2: Return the NB in its package:
The next thing you need to do is ensure that the product reaches the company undamaged and for this you need to pack the Nutribullet and the Natural healing Foods book in the original package you received it.
Also include in this package all the parts, pieces and accessories so that you can get a complete refund of the purchase price of the package.
In order to make this procedure speedier, you should remember to use the Return Label on the invoice. For this all you need to do is to cut along the dotted line and attach the return label to the front of the package.
Also do not forget to mention your return authorization number clearly in the indicated place on the return label. The return authorization is necessary to get a refund of the purchase price.
Other things to remember:
It is advisable to insure the return shipment to protect it from loss or theft and send it by a service that provides you the ability to track the shipment like certified mail, USPS, UPS, FedEx, or Airborne.
You should send the shipment across within 7 days of receiving the return authorization number from the customer service department. This is because this authorization number is valid for only 7 days.
Also save the receipt of the shipment for your records. Also bear in mind that the company does not provide a refund or credit for any item that is damaged, lost in shipping or sent COD.
Walk in returns are not accepted under any circumstances and for the return it has to be shipped through the mail only.
Those who have used credit cards:
Credit card purchases are refunded to the credit card company the same day that the return is processed. You may have to wait for two billing cycles for the refund to appear on your monthly statement.
If on the other hand you have made the purchase via personal check, money order or cashier’s check, the refund check will be issued on the same day that the return is processed.
It may take around two weeks to process the return but you can stay assured that you will get the money duly if you have returned the product correctly